Category Archives: Teach the Client

Setting Expectations for Client Relationships

Ever work with a condescending client?  You know… the person that intends to micromanage every step of your performance?  It creates for a miserable working situation!  This week, we are having a series of posts, written by Dina Eisenberg, Founder of Positively Wed, an educational resource for wedding professionals.  This week she addresses the concerns...

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Turning Away Business

This week we’ve been discussing consults: how to create a consistent client experience and how to identify a difficult client.  The big question of the week is: “How do I turn away a client that I don’t want to work with?” There is no easy way to do this.  It’s like telling a date that...

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Identifying a Difficult Client

We’ve all had her as a client: the bridezilla!  Oh, I wish it was a stereotype, but she is out there.  And, her sidekick, groomzilla, is equally cringe-inducing.  I’ve been very fortunate to deal with very few of these in my career.  But, the times I did have a bridezilla or groomzilla client I asked...

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What is your Value Proposition?

Last week we discussed pricing: the how-tos and the how-nots.  Pricing your products and services too low not only hurts you but the wedding industry as a whole.  So finding a delicate balance between what you are worth and what the market can tolerate can be difficult.  Equally challenging is convincing the customer that YOU...

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DIY: why it doesn’t always work (part 3 of 3)

The do-it-yourself movement has EXPLODED in the wedding industry.  What began as a need to control the wedding grew into a passion for beauty and uniqueness and nowadays has become an economic need.  These days an engaged couple can: make their own wedding invites sew their wedding attire (and their groomsmen and bridesmaids) mix their...

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