Category Archives: Customer Service Ever work with a condescending client? You know… the person that intends to micromanage every step of your performance? It creates for a miserable working situation! This week, we are having a series of posts, written by Dina Eisenberg, Founder of Positively Wed, an educational resource for wedding professionals. This week she addresses the concerns...  Ever work with a condescending client? You know… the person that intends to micromanage every step of your performance? It creates for a miserable working situation! This week, we are having a series of posts, written by Dina Eisenberg, Founder of Positively Wed, an educational resource for wedding professionals. This week she addresses the concerns...  Ever work with a condescending client? You know… the person that intends to micromanage every step of your performance? It creates for a miserable working situation! This week, we are having a series of posts, written by Dina Eisenberg, Founder of Positively Wed, an educational resource for wedding professionals. This week she addresses the concerns...  Lately, I’ve been a little shocked by people’s email and telephone protocol. What seems to me as something so simple and straightforward does not seem to be the case for everyone. I’m going to preface this post by laying down a few assumptions: I believe in setting boundaries. No one should be answering email and...  This week we’ve been discussing consults: how to create a consistent client experience and how to identify a difficult client. The big question of the week is: “How do I turn away a client that I don’t want to work with?” There is no easy way to do this. It’s like telling a date that... |
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