What perfect timing! After the last 2 weeks coverage on client management it’s great to visit our posts from last year where we discussed the creating of a consistent client experience, identifying difficult clients, and turning away those difficult clients. We also heard from Tara Bliven of Ephemera Letterpress in Seattle who shared The Simple...
Monthly Archives: January 2011 Ashley Baber is a sweet Southern soul. I can see why everyone is hiring her… she’s warm and cheerful. She’s the kinda gal that any bride would want to be friends with. But don’t be fooled… She knows business and means business. This is a great combo for a business owner in our wedding industry. ...  We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit these other posts: Part 1: Managing Client Expectations Part 2: Getting Organized Part 3: Getting Systemized Part 4: Documenting Systems And, today, we arrive at my favorite part: the nerdy part! I’m going to share with you a few of...  We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit these other posts: Part 1: Managing Client Expectations Part 2: Getting Organized Part 3: Getting Systemized Today, we are going to document the systems (or, the procedures) in our business. Yesterday we talked about WHY we need to do this....  We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit Parts 1 and 2 from last week: Part 1: Managing Client Expectations Part 2: Getting Organized You have to be able to manage your clients’ expectations and have an organized work life before you can put systems into place. The... |
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