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Monthly Archives: August 2009

Questions to Ask When Surveying Your Customers

This week we’ve been discussing the importance of surveying your customers and the methods for aquiring information.  Today, let’s get int the nitty-gritty: WHAT questions to ask them. Tips for Writing Your Survey First, a few tips… These are not only from the persepective of a surveyer, but also from the perspective of the customer….

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How and When to Survey your Customers

You tell me that your clients love you, but how do you know for sure?  Yesterday, we discussed why it’s important to survey your customers.  Today, we’ll review how and when to survey.  Tomorrow, we’ll discuss what sorts of questions to ask. When to Survey Before we go over the different ways to collect information…

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